10-Day Refund Guarantee:
- HostDive offers a 10-day no questions asked money back guarantee for our shared web hosting services. Services other than shared web hosting are disqualified from this guarantee, including but not limited to: domain names, VPS servers, additional IP addresses. Our money back guarantee is eligible for only one order per customer and will be rejected if there has been a breach of any clause set in these Terms of Service.
Payment specific rules:
- PayPal: PayPal transactions are eligible for refund within 10 days of the initial order payment. | PayPal payments must originate from a verified PayPal account.
- Credit or Debit Cards: Credit or Debit card transactions are eligible for refund within 10 days of the initial order payment.
- Cryptocurrency: Cryptocurrency payments are accepted via the Coinpayments gateway. | Cryptocurrency payments are not eligible for refunds.
- Other Payments: Other Payments are not eligible for refunds.
We reserve the right to update our policies at any time. Last updated: 2021.07.30