Our Refund Policy allows for a 10-day no questions asked refund for All Plans, assuming there were no violations of our Terms of Service and Acceptable use Policy.
Domains are not covered under our refund policy
Massive Yearly savings for our Shared Web Hosting Packages
Massive savings and awesome tech define our OpenSupports Hosting services!
Dive below the world of Web Hosting services
Surf along the coast of Website Management
Sail above the biggest Cloud Hosting Oceans
Yearly Promo offer provides Massive Savings, Unlimited Bandwidth and Free SSL. Available only once per server!
Inquiries, requests, and support tickets from customers can be easily managed by organizations using the open-source ticketing and customer service software known as OpenSupports. It offers resources for managing customer relationships, following up on problems, and providing prompt replies. OpenSupports provides a centralized platform for creating, maintaining, and following up on customer support requests and queries.
OpenSupports is loaded with features when it comes to managing customers, businesses can set up a knowledgebase or FAQ area to give clients access to information for self-help, hence minimizing the demand for support requests. OpenSupports offers email integration, making it possible for clients to send requests for assistance via email and for support staff to reply to these requests inside the system. Forms that can be customized allow users to ask consumers for specific information when they submit support requests, assisting support staff in gathering pertinent information. Additionally, tickets can be allocated to certain agents or teams, expediting the support procedure and guaranteeing that inquiries are sent to the appropriate authorities!
Support teams can create pre-defined replies for frequently asked questions to save time and ensure consistency. The software frequently supports various languages, making it useful for businesses with a worldwide clientele. OpenSupports offers reporting and analytics options to monitor the number of support tickets, the speed of agent responses, and agent effectiveness, this allows you to analyze data and learn from patterns resulting in a better understanding of business growth. HostDive OpenSupports Hosting provides state-of-the-art security features to safeguard your sensitive customer's data from any third-person access. Our services include Free Let’s Encrypt SSL certificates, DDoS protection, Firewalls, and multiple more security layers, this way you can have peace of mind regarding the credibility of your website’s information. Furthermore, our CMS Web Hosting offers 24/7/365 customer support, 99.9% Uptime commitment, and you can try us risk-free with our Money Back Guarantee!
We only use the latest technology stacks when it comes to our infrastructure
We believe DirectAdmin provides the most value to customers among all the shared web hosting panels
We are using LiteSpeed which is the fastest web server infrastructure available to commercial clients
To install scripts such as WordPress use our included software the Softaculous one-lick installer
Roundcube is the most usable front-facing email server and email management system
Each Hard Drive is powered by Solid State Drive technology which ensure speed and longetivity
All our servers are linked in RAID10, which is the optimal choice between speed and data safety
We use the SQL structure as the default database architecture for our web hosting account
We offer Unlimited Data Transfer with all our web hosting and CMS hosting services
Your hosting account is setup automatically right after you made payment. All account information is sent to your registered email address.
We offer a generous 10-day refund policy. For more information please read our Refund Policy page.
You can contact us via our ticketing system during EU work hours.
United States 1 Location is at: Los Angeles
United States 2 Location is at: Las Vegas
United States 3 Location is at: New York
Europe 1 Location is at: Austria
Europe 2 Location is at: Luxembourg
Europe 3 Location is at: United Kingdom
Singapore 1 and 2 Locations are at: Singapore :)
You can automatically upgrade/downgrade within the same server. If you would like to migrate across servers please open a ticket!
You don't have to buy a domain name from us if you already own one elsewhere. Just select the correct option during checkout!
CMS hosting allows more storage space as CMS solutions such as WordPress or Prestashop requires as much as 10 times more storage than their HTML counterparts.
Both control panels offer the same features and capabilities. However, we are able to provide DirectAdmin accounts for a far lower price due to the higher licensing costs associated with cPanel.
Our Refund Policy allows for a 10-day no questions asked refund for All Plans, assuming there were no violations of our Terms of Service and Acceptable use Policy.
Domains are not covered under our refund policy
You are fully responsible for the content you host with us. Any violations are met with immediate account suspension and content deletion!