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A refund policy defines the conditions in which customers may return items they've purchased with a full refund. A full refund policy for clients is an important consideration when deciding whether a client will purchase a company's services. Clients can have confidence, security, and trust knowing that they will receive exactly what they ordered, and if they are disappointed with the service, they could return it without any trouble with a full refund.
This policy’s whole purpose is to set out rules that will apply to any refund and return of funds for the benefit of the customer. Asking for a refund When a product has a problem, customers are be able to get their funds back.
At HostDive Full Refund Web Hosting our first priority is Customer satisfaction. We make sure that the customer is satisfied with our services and that if the customer wants a refund we can issue it. We offer Guaranteed Full refunds and the best service in the market to provide high security to our clients, so that our client doesn’t have to face any difficulties when using our Hosting services!
When we get a refund request, we act as quickly as possible. Since the customer is already waiting for our response, we send them a cancellation confirmation message to show our acknowledgment of the issue. If the purchases are canceled within 10 days of the transaction's date, we will get back to them as soon as possible. The customer receives the refund for the service that they paid for using the same payment method!
Our service defines that we have a full refund web hosting policy, and we make it easily accessible on our website. Below paragraph Includes all the conditions, deadlines, and acceptable reasons for a service full refund payment return policy. There might be a variety of reasons that customers want a full refund of our Shared Web Hosting or Full Refund Web Hosting. They may have decided our service isn’t right for them. So, we have 24/7/365 customer support, 99.9% uptime commitment, and most importantly our Full refund web hosting service so you can try us risk-free!
Only purchases which are canceled within 10 days of the transaction's date are eligible for a refund from HostDive.
If any of the signs of abuse occur, HostDive retains the right to completely refuse the request.
In any case, HostDive will not accept abusive methods, such as continuously purchasing and requesting services purchased in large quantities or refunding the same services.
Only payments made using PayPal, credit or debit cards, or cryptocurrency are eligible for refunds within ten days after the first order payment.
A refund cannot be sent to a new address, such as a different credit card or bank account.
Only one order per customer is eligible for our money-back guarantee, and it will be refused if any of the terms stated in these Terms of Service have been violated.
We only use the latest technology stacks when it comes to our infrastructure
We believe DirectAdmin provides the most value to customers among all the shared web hosting panels
We are using LiteSpeed which is the fastest web server infrastructure available to commercial clients
To install scripts such as WordPress use our included software the Softaculous one-lick installer
Roundcube is the most usable front-facing email server and email management system
Each Hard Drive is powered by Solid State Drive technology which ensure speed and longetivity
All our servers are linked in RAID10, which is the optimal choice between speed and data safety
We use the SQL structure as the default database architecture for our web hosting account
We offer Unlimited Data Transfer with all our web hosting and CMS hosting services
Your hosting account is setup automatically right after you made payment. All account information is sent to your registered email address.
We offer a generous 10-day refund policy. For more information please read our Refund Policy page.
You can contact us via our ticketing system during EU work hours.
United States 1 Location is at: Los Angeles
United States 2 Location is at: Las Vegas
Europe Location is at: Luxembourg
Singapore Location is at: Singapore :)
You can automatically upgrade/downgrade within the same server. If you would like to migrate across servers please open a ticket!
You don't have to buy a domain name from us if you already own one elsewhere. Just select the correct option during checkout!
CMS hosting allows more storage space as CMS solutions such as WordPress or Prestashop requires as much as 10 times more storage than their HTML counterparts.
Both control panels offer the same features and capabilities. However, we are able to provide DirectAdmin accounts for a far lower price due to the higher licensing costs associated with cPanel.
Our Refund Policy allows for a 10-day no questions asked refund for All Plans, assuming there were no violations of our Terms of Service and Acceptable use Policy.
Domains are not covered under our refund policy
You are fully responsible for the content you host with us. Any violations are met with immediate account suspension and content deletion!
